AI Customer Support Agent
RAG-powered support agent that auto-resolves L1 tickets with human handoff
I design and develop intelligent automation solutions using AI Agents, Python, n8n, RAG, APIs and modern software engineering to eliminate repetitive work, improve operational efficiency and help businesses scale.
From lightweight workflow automation to enterprise-grade AI systems.
Every business problem deserves the right technical solution. I do not force one technology where another is more appropriate. My value is designing the right automation architecture — not loyalty to any single tool.
If a workflow can be built efficiently with n8n, I use n8n. It connects 400+ services, handles webhooks and schedules, and ships in days instead of weeks.
If complex business logic is required, I build it with Python. Custom services, data processing pipelines, and integrations that go beyond what no-code tools can do.
If enterprise desktop automation is needed, I use UiPath. Legacy systems, screen scraping, and RPA bots that operate where APIs do not exist.
If AI reasoning is required, I build AI Agents using LangGraph, CrewAI, and OpenAI. Agents that understand context, use tools, and make decisions autonomously.
If answers need to be grounded in your company data, I build RAG systems. Document ingestion, vector search, and cited answers that are accurate and verifiable.
If maximum flexibility is needed, I combine multiple technologies. Python services orchestrated by n8n, AI agents calling custom APIs, RPA bots feeding data to RAG systems.
I choose the right technology based on business requirements — whether that means custom software, automation platforms, AI systems, or a hybrid architecture.
From AI agents and RAG systems to workflow automation and custom Python services — every solution is designed around your business requirements.
Custom AI agents that handle complex tasks autonomously — from customer support to data analysis and decision-making.
Powerful workflow automation using n8n — from simple integrations to complex multi-step business processes with 400+ connectors.
Retrieval-Augmented Generation systems that let your AI access your company's knowledge — documents, databases, and APIs — with accurate, cited answers.
End-to-end AI automation for enterprise — from process discovery to deployment, with security, compliance, and scalability built in.
Each project's technology stack is selected according to business needs — from lightweight n8n workflows to hybrid architectures combining AI, Python, and automation platforms.
RAG-powered support agent that auto-resolves L1 tickets with human handoff
WhatsApp AI assistant that takes orders, answers menu questions, and upsells
Automated appointment booking, reminders, and waitlist management via WhatsApp
I work across four layers of the automation stack — from AI reasoning to infrastructure. Each project uses the combination that best fits the business problem.
Used when tasks require reasoning, understanding, or decision-making beyond rule-based logic.
Used for rapid workflow automation connecting multiple services without writing custom code.
Used when complex business logic, custom services, or specialized processing is required.
Used for deployment, data storage, CI/CD, and reliable production infrastructure.
What distinguishes every project I work on is a clear engineering approach — architecture first, then build, then document.
I design the full solution architecture before writing a single line — selecting the right technology for each component.
I do not build automations that work once and then break. Everything I deliver is documented, scalable, and easy to maintain.
I combine n8n, Python, AI Agents, and RPA according to what the problem demands — not what a single tool allows.
Your team leaves every project with a full understanding of what was built and how it works — not permanent dependency on a consultant.
Thoughts and guides on AI, automation architecture, and building systems that scale.
Explore the future of AI automation in 2025 covering agentic AI, MCP standardization, on-device LLMs, accessible automation tools, and key predictions.
Learn how to build stateful, multi-step AI agents with LangGraph using Python, with practical code examples and guidance on when to choose it over LangChain.
A detailed comparison of n8n and Zapier covering features, pricing, flexibility, self-hosting, and clear guidance on when to choose each platform.
Whether you need an AI agent, a workflow automation, a custom Python service, or a hybrid architecture combining multiple technologies — I can help you get it done.